The Hotel at the University of Maryland in College Park, MD
Located at the entrance to the University of Maryland’s College Park Campus, The Hotel at The University of Maryland is a luxury hotel and conference center that opened in mid-2017. Among numerous other amenities, the hotel features 297 guest rooms, 29 suites, fine and casual dining options, a salon and spa and 43,000 square feet of conference space.
Problem
Southern Management Corp., owner of the hotel, recognizes that customer satisfaction is paramount in the hospitality business. Not just for individual business and leisure travelers, but for weddings, conferences and other special events. A major factor affecting customer satisfaction is the ability to provide customers with seamless access to mobile devices. For this reason, Southern Management took proactive steps prior to the construction phase to ensure that the hotel would open with a DAS to provide the highest quality wireless environment achievable by today’s standards.
Solution
Southern Management Corp. partnered with Intenna Systems to design, manage the construction of and commission the DAS on time and within budget. As is typical with new construction, all installation responsibilities managed by Intenna were incorporated into the general construction schedule in order to meet the requirements and time line of the project. The result is that The Hotel at the University of Maryland has outstanding cellular coverage and performance throughout the entire facility, a feature that is much appreciated by staff and guests alike. The DAS is owned by Southern Management Corp. and continuously monitored and maintained by Intenna Systems.
